Dealing with Challenging Parents: Lawful Responses and Strategies for Administrators

Dealing with Challenging Parents: Lawful Responses and Strategies for Administrators

Parents of students in K-12 school districts can, and should, advocate strongly for their children. Most parents and other community members seek to resolve legitimate concerns in a productive and respectful manner. However, sometimes parents or other complainants are not willing to resolve concerns in a respectful manner, and as a result, their advocacy often turns into disrespectful and sometimes threatening behavior toward school staff and officials. Such individuals often resort to certain tactics that can be particularly disruptive to the education environment, including attacks on staff, filing multiple complaints, or bringing complaints directly to school board members.

Please join Rick Verstegen for administrative strategies for dealing with parents who may have unreasonable complaints or requests, conduct themselves in a threatening or intimidating manner, or are overly critical of classroom teachers and other staff.

Just a sampling of what this webinar will cover:

• Understand how to recognize certain acts by parents as inappropriate behavior and how to address such complaints
• Learn about how to address such inappropriate conduct under district policy, including using chain of command policies and visitor policies
• Understand the legal implications of inappropriate behavior, including parent claims to due process or a right to education, First Amendment implications, and defamation
• Consider various strategies for addressing inappropriate behavior, including issuing letters banning parents from school property, seeking restraining orders, or seeking law enforcement involvement
• AND MUCH MORE!

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