Website Accessibility Challenges: Tips for Legal Compliance Self-Assessment and Tools for Effectively (and Quickly!) Responding to OCR Investigations

Event ID:18307

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On-Demand (OD)     $299.00
Duration: 90 minutes including question and answer session.
Presenter(s): Erin D. Gilsbach, Esq., Steckel and Stopp
Price: $299.00 On-Demand includes full audio presentation, question and answer session, and presentation slides.
Who Should Attend? Administrators, legal counsel, marketing, technology departments, special education, student services
Best For: Higher Education, K-12

Hundreds of schools across the country have already been put on notice by the federal Office of Civil Rights (OCR) about complaints that their websites are not ADA-compliant, and many more can expect to receive similar notices over the course of this school year. But what does ADA-compliant mean, and how should schools be responding to these types of OCR investigations? In this session, Atty. Erin D. Gilsbach will analyze the issue of website accessibility and will provide answers to these questions and many more.

Participants will obtain an understanding of basic web accessibility legal requirements, as Atty. Gilsbach discusses the sources of underlying law and their technical requirements. Next, she will discuss the process of OCR intervention, identifying how OCR investigations work, what schools can expect in the OCR investigation process, and what steps schools need to take to respond appropriately to OCR allegations. Finally, she will identify proactive steps that schools should be taking before, during, and after an OCR complaint to ensure that the school’s technology is compliant and its practices are legally defensible.


Just a sampling of what this webinar will cover:

  • How do OCR investigations begin?
  • What is typically involved with OCR website investigations?
  • What does website accessibility compliance require?
  • How are OCR complaints resolved?
  • What is Early Complaint Resolution, and how is it used?
  • How can my school safeguard itself against website accessibility challenges?
  • What are some of the key things OCR looks for when checking for website accessibility compliance?
  • What are some quick ways to get my school’s website into compliance?
  • What issues do I need to consider with regard to my school’s community and reputation in light of an OCR web accessibility investigation?


Your conference leader for “Website Accessibility Challenges: Tips for Legal Compliance Self-Assessment and Tools for Effectively (and Quickly!) Responding to OCR Investigations” is Erin Gilsbach. An experienced speaker at the state and national levels on issues regarding education and education law, Erin Gilsbach is an attorney with the Pennsylvania-based law firm of Steckel and Stopp and the president of the PSBA Solicitors Association. She is dedicated to providing quality professional education in the area of school law to educators and school leaders. Throughout her career, she has provided legal representation and/or professional development to over 150 Pennsylvania schools. In her practice, Atty. Gilsbach emphasizes a proactive approach to legal defensibility for schools by providing engaging and high-quality professional development trainings for educators and school leaders in the area of school law. In addition, she helps schools create procedures, administrative regulations and board policies that are not only compliant with statutory and regulatory requirements but that also anticipate the best practices and common pitfalls found within the facts of applicable caselaw.

Erin has been voted a Rising Star Attorney by her peers in Super Lawyers and Philadelphia Magazine for the past five years, and she is a frequent presenter with the National Business Institute, the Education Law Association, the National School Boards Association, the Pennsylvania Bar Institute, and at numerous conferences held at universities throughout the state. She began her career as a public high school English teacher. Prior to private practice, she served for over two years at the Pennsylvania Department of Education's Office of Chief Counsel. QUALITY COMMITMENT

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